Manage Employee Engagement

1. How can we engage employees?
1. Research shows that it depends.
2. HR practices
3. Understand people's motivation
4. Create value for the employee, incentive-based?
5. recognition and rewards
6. understand employees' ideas and values
7. people attach meaning to various things (cognates)
8. evolutionary past: emotions allow survival (evolutionary advantage to emotions)
9. anticipation
10. EMO text analysis (software)
11. see: Chomsky on emotions in linguistics
12. are people in your organization talking positively or negatively
13. "tweet" emotional analysis (soccer fans)
14. are emotions fundamentally irrational?
15. are logs of communication biased towards negativity? (people withhold positive comments)
2. Emotional maps
1. brand mapping
2. most employees talk about other functional teams (this can often be negative)
3. ex: complain about the HR department, complain about management team